SERVPRO of Downtown New Orleans/Team MLR Employee Photos

Jim Metteauer

Jim Metteauer is part owner of SERVPRO of Metairie. He grew up in a small town in East Texas and later went on to attain a degree in Civil Engineering. Post-grad he traveled to seventeen countries and worked in the oil fields for 12 years. He has always enjoyed servicing people and the construction industry and consequently joined forces with his two friends to start SERVPRO of Metairie together. He is a licensed mold contractor in Louisiana and Texas, and he has his residential and commercial contractor license in the state of Louisiana. When he is not at work he loves spending time with his beagle-greyhound mix, Carolina, and taking her on adventures!

Taylor Rosson

As one of the owners of SERVPRO of Metairie Taylor is responsible for the oversight of the day-to-day operations of all facets of the organization. He is trained, certified, and experienced in water and fire damage restoration through SERVPRO Industries, and holds Water Damage Restoration (WRT) and Fire & Smoke Damage Restoration (FSRT) certifications from the Institute for Inspection, Cleaning and Restoration Certification (IICRC).  He graduated from Mississippi State with a bachelor's degree in 2013.

Taylor enjoys spending time with his family, playing golf, exercise, music, and passionately following all of his sports teams.

William Love

William Love is also part owner of SERVPRO of Metairie. Will grew up on the Mississippi coast and lived through Hurricane Katrina. After the storm, he was inspired to be able to help others in the community during trying times.

Before he became a SERVPRO franchise owner he was a stay-at-home dad and part-time pastry chef! He enjoys whipping up cookies, cakes, and his famous Tiramisu. Will also loves hanging out with his wife, 2 daughters, and the boys.

Brice Marks

Brice is the Reconstruction Manager at SERVPRO of Metairie. Brice has over 10 years of experience in both residential and commercial reconstruction. When your home or business needs renovation you can guarantee that Brice will show professionalism, expertise, and the confidence to get the job done. 

Outside of reconstruction, he enjoys gardening and DIY projects!

Tristan White

Tristan is a Production Manager at SERVPRO of Metairie. He has a lot of experience in the remediation and mitigation realm and is a great asset to the team. He is always on time, courteous, and has a great personality that keeps work fun!

Outside of work he enjoys painting and listening to music. 

Sean Gray

Sean is a Production Manager/Large Loss Coordinator at SERVPRO of Metairie. Sean organizes and coordinates with large teams and different companies to resolve commercial losses. He has a passion for helping businesses during their time of need. He believes it is important to build trust and openness with his customers by keeping them informed and updated on the loss and our processes, steps, and time frames.

When not coordinating, he is often at home with his family, slacklining, watching the Sopranos, and eating Sicilian pizza!